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Dental Chatbot

Dental Chatbot: Better-qualified patient enquiries with AI. Not just more leads.

Powered by AI, Dental Chatbot works 24/7 to generate and qualify patient enquiries from your website by answering questions and guiding visitors towards suitable treatments or private options. Your team gets enquiries with context, not just another name and number to chase.

Emma: Welcome to London Dental Practice.

Emma: I’m Emma, here to help with your enquiry.

Emma: How can I help you today?

  • ✨ No Setup Fee
  • ✅ Month-to-Month Contract
  • £250Per Month

See Dental Chatbot in action for your practice.

See an example of how Emma can answer everyday questions, handle an NHS enquiry and try to upsell a dental plan before offering a callback for your practice.

Enter your practice details

Your changes only personalise this scripted example.

Describe onsite or nearby parking, and whether it is free or paid. Write a complete sentence patients can read.

Emma: Welcome to London Dental Practice.

Emma: I’m Emma, here to help with your enquiry.

Emma: How can I help you today?

Developed in conjunction with some of the UK's leading independent dental practices and one of the most prominent dental marketing agencies. Built around the pressures of a busy reception desk and the opportunities a missed enquiry can cost your practice.

  • 24/7 patient responses
  • Enquiries qualified
  • Suitable alternatives explained
  • Common questions answered
  • Leads sent to you in real time

More enquiries are not always better enquiries.

A useful conversation. Not just a contact form.

Collecting a name and number does not tell you whether an enquiry fits your practice. Dental Chatbot answers initial questions, helps establish what the visitor is looking for and captures their details when they want to take the next step, even when you are closed.

Not the right fit? Offer a relevant alternative.

If you are not accepting NHS patients, Dental Chatbot can explain this upfront and introduce private care or pay-monthly plans where your practice offers them. Visitors get clear expectations and a choice of next steps, rather than an unsuitable enquiry for your team to chase.

How it works

Answer. Qualify. Guide the next step.

01

Answers first

Welcomes visitors 24/7 and answers questions about pricing, treatments, opening hours and parking using your practice information.

02

Qualifies the enquiry

Helps establish what the visitor needs, explains whether your practice can help and offers relevant alternatives where available.

03

Captures the next step

Collects contact details for follow-up or guides visitors to your online booking system, giving your team context for the conversation.

Practice setup

Your practice details. Ready for patient questions.

Enter your opening hours, phone number and practice address in one simple screen, so your receptionist has the right details to hand.

  • Give your AI receptionist your practice knowledge, including pricing, opening hours, team information and treatments.
  • Fewer repeat routine questions for your reception team to answer.
  • Opening hours, phone and address stay available to visitors after hours.
  • Update the details whenever your practice information changes.

Your brand

Your brand. Your receptionist.

Choose your brand colour, upload an avatar and give your AI receptionist a name, so the welcome feels familiar to your patients.

  • A familiar, on-brand welcome that looks like part of your practice.
  • Pick the receptionist name your patients will see.
  • Set your primary colour and avatar from the General settings.

Features

More than lead capture. Better conversations.

Answers, not unnecessary callbacks

Resolves common questions about pricing, opening hours and parking without turning every simple query into a lead. That helps save reception time and reduce the cost of handling routine enquiries.

Lead generation and qualification

Engages potential patients, helps establish their interest and captures contact details for the next step. Your team can focus its follow-up on enquiries that fit your practice.

Advanced AI, tailored to your practice

We configure the AI with your practice’s own information, including pricing, opening hours, your team and treatments, so patients receive answers specific to your practice rather than generic replies.

Analytics

See how enquiries are coming in. Leads arrive by real-time email, a Google Sheets lead log and/or CRM integration.

Easy to configure

Simply enter your practice details, including opening hours, phone number and address. Give your receptionist the information patients ask for most.

Personalised to your practice

Set your brand colour, choose an avatar and give your AI receptionist a name. Create a welcome that feels like part of your practice.

What your lead log might look like

John Doe

Interested in
Invisalign
Next step
Callback requested
Received
Overnight

Jane Smith

Interested in
Dental Implants
Next step
Sent to Book Online
Received
Weekend

Alex Taylor

Interested in
Existing Patient
Next step
Callback requested
Received
Lunchtime

Practice fit

Is Dental Chatbot Right for Your Practice?

Every practice works differently. Here is an honest look at who gets the most from a digital receptionist.

Dental Chatbot Could Be Right for You If:

  • You want better-qualified new patient enquiries, not just more names and numbers.
  • Enquiries arrive in the evenings or at weekends and deserve a response while the practice is closed.
  • Your reception team repeatedly answers the same questions about opening hours, treatments or parking.
  • You want to set expectations for enquiries you cannot accommodate and explain suitable private alternatives, such as when NHS places are unavailable.
  • You are comfortable investing £250 per month in your practice.
  • You want to be at the forefront of AI technology.
  • Phone queues or chairside care make prompt replies to website enquiries difficult.
  • You want visitor details and enquiry context captured, with a clear booking or callback handoff so your team can follow up.

Dental Chatbot May Not Be Right for You If:

  • You are not interested in using AI technology.
  • You do not want website enquiries answered while the practice is closed.
  • You prefer every website enquiry to be handled manually by a person.
  • You are not yet ready to provide accurate practice information for onboarding and later updates.
  • You do not have the capacity or a process to follow up captured enquiries.

Pricing

One plan. One price.

£250 per month

Includes £75 of AI tokens per month.

AI token usage in excess of £75 per month is charged at cost price.

  • 24/7 patient responses.
  • Lead generation and enquiry qualification.
  • Common questions answered.
  • Relevant private alternatives explained where available.
  • Contact details captured for appointments.
  • Directs patients into your online booking system i.e Dentally or SOE.
  • Leads by real-time email, Google Sheets and / or CRM.
  • Conversation Transcripts.
  • Analytics.
  • No setup fees.
  • Cancel with 30 days notice.

FAQ

Your questions, answered.

Something else? Ask us when you book your free demo.

By Direct Debit via GoCardless, collected on or around the first of each month.

No setup fees.

Via real-time email notifications, a Google Sheets lead log and/or CRM integration. We will discuss your preferred delivery.

30 days notice.

Usually within 7 working days once the onboarding information has been returned.

Yes. During onboarding you choose your top 3 to 5 treatments or services, in priority order.

With a small code snippet for the website owner or developer. Our team can install it for free if you grant access.

Yes, Dental Chatbot generally integrates with third-party systems and software. This can be confirmed during your demo.

Yes. It captures and qualifies leads while your clinic is closed.

Yes, it works with all platforms, including custom websites.

We use controlled access, data minimisation and documented retention procedures. Your practice remains responsible for its patient relationship, while Dental Chatbot processes relevant information under agreed data protection terms. Full details are provided in our Privacy Policy and Data Processing Agreement.

Give your team better enquiries to follow up.

See how Dental Chatbot can qualify enquiries, explain suitable alternatives and answer routine questions for your practice. £250 per month. AI token usage in excess of £75 per month is charged at cost price.